The following policy is a guideline to the return of funds by Atlantox (hereinafter referred to as the “Company”) to the Client. This policy outlines how, when, and under what circumstances the Client can receive a refund.
Clients should read, understand, and accept the terms of the Return and Refund Policy, as well as any other relevant policies, before soliciting the provision of Services from the Company.
The purpose of this policy is to prevent potential conflict between the Company and the Client, as well as to reduce the risk of financial or identity fraud.
The Company reserves the right to block access to the personal trading account, to suspend trading activity, to cancel the demand for input-output transactions, or to make a return of funds, if the source of the funds or activity of the Client contradict the AML/KYC/CFT policies, or finance terrorist activity.
In the event that no trading activity was recorded within a month since the account was replenished with funds, the Company will issue a return of the funds to the Client.
The Company reserves the right to, with objective reasons, issue a return of the funds to the same source as was used for the deposit of funds to the personal trading account.
In the event that the Company classifies any of the Client’s activity as inappropriate, or contradicting with the Terms of Use, AML/KYC/CFT policies, or any relevant laws and regulations, the Company reserves the right to take appropriate action without informing the Client beforehand.
The Company takes extensive measures to prevent and block deposit and withdrawal of funds by third-parties. Deposit and withdrawal from the account can be carried out only by the personal account holder themselves.
We appreciate your cooperation in helping us keep the Atlantox community safe.

In case of any issues/refund requests the client should contact technical support :
Phone: + 485 144 71 894
Email: support@atlantox.com
Email: office@atlantox.com

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Phone:+ 485 144 71 894
Company name:Atlantox Sp. z o.o.
Address:Marcina Kasprzaka 31, 01-234 Warszawa, Polska
ITN:5272942960
REGON:387623853
Email:support@atlantox.com
Email:office@atlantox.com
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